Clients

Register new clients in just a few clicks and build detailed client profiles. Refer back to the client log for a complete history of their treatments and communication with your clinic.

  • Online client registration
  • Customisable client profile fields
  • Connect third parties e.g GPs insurance and next of kin
  • Manage individual marketing and communication preferences

Appointments

Manage your schedule with a comprehensive and customisable appointment diary.

  • Cancellation management
  • Location, department and room management
  • Patient waiting list
  • Group sessions

Automated Booking confirmations & reminders

Make sure clients never miss another appointment with automated booking confirmations and reminders via SMS or email, with fully customisable templates.

  • Unlimited free emails
  • SMS credits are available in bundles
  • Use HTML templates
  • Customise templates for different treatments

Telehealth

Use PPS’ built-in telehealth features to schedule and conduct remote consultations with your clients, removing the boundaries of time zones and locations.

  • Secure on-screen messages
  • Screen sharing
  • High-quality video and sound
  • Easy access for your patients 

Treatment

Easily record treatment notes with flexible and comprehensive consultation tools.

  • Upload and annotate images and body charts
  • Upload documents
  • Customisable treatment forms
  • Manage treatment episodes
  • Dictate notes 

Online client forms

Build and customise forms to send to your clients to complete online to collect vital and valuable client data.

  • Client Registration
  • Consent
  • Pre-treatment assessment
  • Surveys
  • Client feedback 

Practice management

Manage your business with ease including staff, internal processes and monitoring.

  • Staff security controls/access levels
  • Staff commission
  • Internal messaging
  • Data audit tools 

KPI and reporting

Track and monitor your business performance with detailed and customisable reports. PPS is fully equipped with standard KPI reports including diary occupancy, stock levels, monthly revenue, and hundreds more.

  • Customisable report criteria
  • Build ‘favourite’ reports for easy, regular access to stats
  • Export data for long-term monitoring 

Marketing & communication

Stay in touch with clients and keep staff up to date with internal messaging, clinic newsletters and more.

  • Customisable templates
  • Mailshot management tools
  • Automated email and SMS sending
  • Internal messaging
  • Personal action scheduling
  • Daisy-chain templates for automated follow-ups

Accounts

Manage the intricacies of your clinic’s finances with a plethora of accounting tools that will allow you to automate essential processes, keep track of revenue streams and more!

  • Invoicing
  • Payment processing
  • Expenses
  • Insurance billing
  • Stock management
  • Price profiles 

Online Booking

Allow your clients to select and book appointments online 24 hours a day, 7 days a week.

  • Online bookings sync to your PPS diary in real-time
  • Limit treatment, practitioner and appointment slot availability
  • Take secure payments at the point of booking with Dojo
  • Connect with Google Analytics
  • Option to integrate with your existing website 

Self-check In

Allow your clients to check in on arrival without the need for a receptionist with PPS self-check-in, it links directly with your PPS diary to notify you when your next appointment has arrived.

  • Instant check-in
  • Tablet compatible

Integrations

PPS integrates with Dojo to allow seamless payment processing when you complete an appointment, make a sale or finish a course of treatment. Dojo offers free next-day transfers, instant insights via an easy-to-use app, simple PCI compliance and 24/7 UK-based support.

PPS integrates with Mailchimp to expand your marketing and communications capabilities. Get creative, build professional-looking templates, keep your clients updated, and manage your mailing lists.
PPS integrates with Healthcode to streamline your private medical insurance billing process. Export your account data and upload it directly to Healthcode for easy and secure PMI billing via the Healthcode clearing service.
Get instant access to one of the world's most comprehensive exercise libraries via your PPS consultation screen, allowing you to easily print or send exercise programmes to your clients and keep track of their progress.
Build a home exercise programme in seconds with Physiotec, integrated with PPS for easy and direct access as part of your client’s treatment.
Create stunning exercise plans for your patients in less than 1 minute with Rehab My Patient, Intuitive and easy-to-use exercise prescription software designed by leading physiotherapists.
PPS integrates with Opayo to enable upfront payments via PPS Online Appointment booking.
PPS integrates with PayPal to enable upfront payments via PPS Online Appointment Booking
PPS integrates with Pronto so that you can safely and securely receive patient referrals and treatment authorisations in real time from the industry's biggest providers.
PPS integrates with Data For Impact from PhysioFirst in collaboration with the University of Brighton. The DFI programme enables physios, through submitting anonymised treatment and outcome data on their patients, to obtain national reports on the efficacy of physiotherapy.