features page header image

Clinical notes, online appointment booking, intake forms and more!

features page header image
an image of the client registration screen and client log screen in Private Practice Software


Register new clients in just a few clicks and build detailed client profiles. Refer back to the client log for a complete history of their treatments and communication with your clinic.

  • Online client registration
  • Customisable client profile fields
  • Connect third parties e.g GPs insurance and next of kin
  • Manage individual marketing and communication preferences


Manage your schedule with a comprehensive and customisable appointment diary.

  • Cancellation management
  • Location, department and room management
  • Patient waiting list
  • Group sessions
a preview of the complete appointment functionality in PPS Express and all of the options available for appointment management
a visual representation of some of the functionality and tools available to manage appointment bookings, including appointment reminders and booking confirmations

Automated Booking confirmations & reminders

Make sure clients never miss another appointment with automated booking confirmations and reminders via SMS or email, with fully customisable templates.

  • Unlimited free emails
  • SMS credits are available in bundles
  • Use HTML templates
  • Customise templates for different treatments


Use PPS’ built-in telehealth features to schedule and conduct remote consultations with your clients, removing the boundaries of time zones and locations.

  • Secure on-screen messages
  • Screen sharing
  • High-quality video and sound
  • Easy access for your patients 
A visual representation of the tools available to support telehealth in Private Practice Software
An example of the consultation or treatment notes facilities in PPS including a preview of a patient form that features a body chart


Easily record treatment notes with flexible and comprehensive consultation tools.

  • Upload and annotate images and body charts
  • Upload documents
  • Customisable treatment forms
  • Manage treatment episodes
  • Dictate notes 

Online client forms

Build and customise forms to send to your clients to complete online to collect vital and valuable client data.

  • Client Registration
  • Consent
  • Pre-treatment assessment
  • Surveys
  • Client feedback 
An example of online client forms in Private Practice Software
a conceptual visualisation of some of the features and functionality of PPS as a practice management software solution

Practice management

Manage your business with ease including staff, internal processes and monitoring.

  • Staff security controls/access levels
  • Staff commission
  • Internal messaging
  • Data audit tools 

KPI and reporting

Track and monitor your business performance with detailed and customisable reports. PPS is fully equipped with standard KPI reports including diary occupancy, stock levels, monthly revenue, and hundreds more.

  • Customisable report criteria
  • Build ‘favourite’ reports for easy, regular access to stats
  • Export data for long-term monitoring 
A visual representation of some of the tools and functionality available in Private Practice Software that support reporting and KPI monitoring
a conceptual representation of the marketing tools available in Private Practice SOftware

Marketing & communication

Stay in touch with clients and keep staff up to date with internal messaging, clinic newsletters and more.

  • Customisable templates
  • Mailshot management tools
  • Automated email and SMS sending
  • Internal messaging
  • Personal action scheduling
  • Daisy-chain templates for automated follow-ups


Manage the intricacies of your clinic’s finances with a plethora of accounting tools that will allow you to automate essential processes, keep track of revenue streams and more!

  • Invoicing
  • Payment processing
  • Expenses
  • Insurance billing
  • Stock management
  • Price profiles 
A visual representation of some of the tools and functionality available in Private Practice Software to manage accounts, payments and patient and insurance billing
an example of the online appointment booking screen in Private Practice Software, showing a calendar view of available appointments and a booking confirmation SMS on a smartphone

Online Booking

Allow your clients to select and book appointments online 24 hours a day, 7 days a week.

  • Online bookings sync to your PPS diary in real-time
  • Limit treatment, practitioner and appointment slot availability
  • Take secure payments at the point of booking with Dojo
  • Connect with Google Analytics
  • Option to integrate with your existing website 

Self-check In

Allow your clients to check in on arrival without the need for a receptionist with PPS self-check-in, it links directly with your PPS diary to notify you when your next appointment has arrived.

  • Instant check-in
  • Tablet compatible
an example of the self-check-in feature in Private Practice Software showing the welcome screen


dojo business logo for dojo card payments

PPS integrates with Dojo to allow seamless payment processing when you complete an appointment, make a sale or finish a course of treatment. Dojo offers free next-day transfers, instant insights via an easy-to-use app, simple PCI compliance and 24/7 UK-based support.

mailchimp logo

PPS integrates with Mailchimp to expand your marketing and communications capabilities.
Get creative, build professional-looking templates, keep your clients updated, and manage
your mailing lists.

healthcode logo

PPS integrates with Healthcode to streamline your private medical insurance billing process. Export your account data and upload it directly to Healthcode for easy and secure PMI billing via the Healthcode clearing service.

Physiotools logo

Get instant access to one of the world's most comprehensive exercise libraries via your PPS consultation screen, allowing you to easily print or send exercise programmes to your clients and keep track of their progress.

Physiotec logo

Build a home exercise programme in seconds with Physiotec, integrated with PPS for easy and direct access as part of your client’s treatment.

Rehab my patient logo

Create stunning exercise plans for your patients in less than 1 minute with Rehab My Patient, Intuitive and easy-to-use exercise prescription software designed by leading

Opayo logo

PPS integrates with Opayo to enable upfront payments via PPS Online Appointment

PayPal logo

PPS integrates with PayPal to enable upfront payments via PPS Online Appointment

logo for pronto referrals

PPS integrates with Pronto so that you can safely and securely receive patient referrals and treatment authorisations in real time from the industry's biggest providers.

Physio first physiotherapy society logo

PPS integrates with Data For Impact from PhysioFirst in collaboration with the University of Brighton. The DFI programme enables physios, through submitting anonymised treatment and outcome data on their patients, to obtain national reports on the efficacy of physiotherapy.