How the British Antarctic Survey Medical Unit transformed their medical screening process with PPS.
In the space of just over a year, the team at the British Antarctic Survey Medical Unit have worked closely with PPS to completely transform how they manage the onboarding and medical screening process for all of the personnel working as part of the British Antarctic Survey team, including a complete overhaul of their data collection process, ongoing data storage, regular review processes and the provision of medical care and advice across their multiple, and remote locations.
We caught up with Mike Dinn, Business Manager and Tim Parham, Matron for The British Antarctic Survey Medical Unit, to chat about how things have changed for them and their team since implementing PPS and their plans for the future.
Solutions used:
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
How the British Antarctic Survey Medical Unit transformed their medical screening process with PPS.
In the space of just over a year, the team at the British Antarctic Survey Medical Unit have worked closely with PPS to completely transform how they manage the onboarding and medical screening process for all of the personnel working as part of the British Antarctic Survey team, including a complete overhaul of their data collection process, ongoing data storage, regular review processes and the provision of medical care and advice across their multiple, and remote locations.
We caught up with Mike Dinn, Business Manager and Tim Parham, Matron for The British Antarctic Survey Medical Unit, to chat about how things have changed for them and their team since implementing PPS and their plans for the future.



Solutions used:



Overview
Challenges
- Remote locations with reduced internet connectivity
- Large annual intake of clients from around the globe
- Multiple custom medical forms that need to be filled in and easily reviewed for each client
- Offsite medical advice may be required in certain scenarios
Solutions
- PPS Sync allows constant access to data, regardless of internet status
- Online client forms can be sent securely to any location
- PPS custom forms can be adapted to suit the team's specific needs, custom form reports allow the data to be easily reviewed
- PPS Express facilitates easy access to client data including images and video consultations for remote treatment
About BASMU
The British Antarctic Survey Medical Unit (BASMU) is based in Plymouth Hospitals NHS Trust, UK. The Unit is responsible for the medical provision across Rothera, Halley and South Georgia, including the ships in deployment while in the polar regions, to support The British Antarctic Survey (BAS), the UK’s national Antarctic programme, conducting scientific research across a broad spectrum of polar science, including marine biology, oceanography, meteorology, glaciology, geosciences and atmospheric science.
On an annual basis, the team will onboard and perform medical screening for around 700 personnel, made up of both new and returning staff. The staff deployed to the polar south cover a huge range of skills, including scientists, doctors, chefs, mechanics, field guides, divers, boating officers and more! all essential to the day-to-day running of the research programme.
All medical staff in deployment have undergone special training to enable them to provide healthcare in difficult situations and all staff undertake specialised First Aid training, which is ongoing during deployment to ensure the medical provision is adequate.
BASMU also have a team of permanent staff members, including Emergency Medicine Consultants with a special interest in remote medicine, experienced nursing sisters, and a manager with extensive Antarctic experience. The team are available to provide emergency support 24/7.
How PPS supports BASMU’s specific needs
BASMU first heard about PPS from another local organisation that had already been using our software solutions for quite some time, following a positive recommendation, Mike and Tim got in touch to discuss their needs and find out what PPS has to offer.
With their complex set-up and a range of challenges to overcome, it was important to take the time to understand the current situation before beginning to implement any solutions. During this process, we identified a few key areas of BASMU operations where PPS could make a real difference and set about adapting PPS to fit the team’s specific needs.
On-boarding clients with online forms
An integral part of BASMU’s role is onboarding and performing medical screening of the personnel being deployed to BAS (British Antarctic Survey) each year. The team typically manage an intake of around 700 people annually, around 50% of which are usually returning personnel.
The annual intake includes a huge range of people with various skills and abilities, with no upper age limit, which is why it is essential that each individual undergoes an extensive medical screening process to ensure that they are fit for deployment and that there is appropriate medical provision to support them on-site during their time with BAS, which can be anywhere from weeks up to 18 months continuous deployment.
Prior to PPS, the team were using paper forms to collect the data needed to perform their medical screening. As part of the onboarding process, BASMU uses several different screening forms, including a medical self-assessment, a full medical examination to be completed by a registered doctor and seasonal dental assessments, which should also be completed by a registered dental practitioner.
With an average of 700 staff members to screen annually, the paperwork started to pile up. The team were keen to streamline the data collection process, reduce the amount of paper records stored and make it easier to collect data from applicants around the globe.
Using PPS’ custom forms builder, BASMU were able to translate their paper screening forms to digital copies which enabled them to upload the forms online to be filled out. Each form sent online via PPS is sent directly to the recipient via a unique and secure link and a one-time passcode is sent via SMS allowing the recipient to access the form. BASMU are able to upload all of the relevant forms for each personnel who can then access them on their personal device to share the data needed for the screening process. Once a form has been completed, the data is automatically received by PPS where the team can review the information and react accordingly.
Using PPS’ custom form reports, the team can easily select and output specific data from all of the medical screening forms to provide a report to BAS on the status of all of the personnel, including the details of who is registered, which forms they have completed and when and their status, e.g ‘fit to work’/passed medical screening.
This process has completely transformed how the team manage their client data, vastly improving the team’s efficiency when it comes to data collection, recall and data sharing. The introduction of PPS has facilitated easy access to medical records and specific information at the click of a button, avoiding the time-intensive task of flicking through one of several filing cabinets that are only accessible from one location. Not forgetting the infinite security benefits that come from secure, online data storage including regular data back-ups and robust firewall measures, that simply cannot be applied to a physical storage system.
Prior to using PPS the team were restricted to sharing summary data or just essential information with the remote teams as and when required, usually via email, which often led to lengthy email chains that were increasingly difficult to keep track of and review. Transitioning to digital records has enabled BASMU to share all of the data collected for each individual with the team in Antarctica and on the ship, something which was previously only available on request, enabling them to improve the overall quality of care provided.
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Remote, unlimited access
The BASMU team that are based in the UK use PPS Express, providing them with quick and easy access to data across multiple devices, essential for a team that facilitates medical support 24/7 365 days a year.
The use of PPS Express provides the UK team with unlimited access to medical history, including screening and assessment forms, all treatment notes, patient images and uploaded documents.
A practitioner can be notified of an issue at any time, at which point they can then access PPS to review the details, this might include an image of a laceration, or an x-ray that the practitioner in Antarctica has uploaded to PPS, which they can then provide medical advice on how to treat the patient including the dispensing of drugs/medicine, this information can also be referred to a more senior member of the medical to review and advise where needed. In an emergency situation, the practitioner may need to connect remotely to be able to provide a video consultation for a live manipulation, in which case they would access PPS retrospectively to ensure all notes are kept up to date following treatment.
The ability to access PPS Express across any device enables the team to react efficiently to the demand for assistance at any hour, removing the limitation imposed by needing to access a central computer or paper notes stored in a filing cabinet to be able to provide individualised care, something that is imperative with such a wide range of personnel to consider.
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Accessing PPS offline
When searching for a solution, the BASMU team had to consider some of the limitations of their remote locations. Although the team do have internet access in and around Antarctica, the bandwidth is limited and the connection can be unreliable or intermittent.
To ensure continuous access to the essential data required to provide treatment, the team decided to implement an offline version of PPS at their remote sites. The offline version of PPS has all of the same features and functionality as our online solutions, the main difference being that the database is stored on the device from which you are accessing PPS, rather than on our servers. This means that PPS is always accessible, no matter the status of the internet connection. Not only does this ensure doctors always have access to medical history data, it also means that they can continue to record details of treatment or medical issues whenever they may arise without having to revert to paper.
And thanks to our unique data syncing facility; PPS Sync, any data that has been input into the offline version of PPS whilst the internet connection was down, will automatically be synced to all other PPS users once the internet connection resumes. PPS Sync also ensures that the team are connected across all locations, enabling the team in Antarctica to securely pick up information from the UK-based team and vice versa.
The future of BASMU’s partnership with PPS
Since BASMU first joined us, we have continued to stay in close contact, working together to continue to improve the effectiveness of our partnership, constantly reviewing the current set-up to ensure that PPS is being used to its full potential and exploring new opportunities as and when new PPS features and functionalities are developed.
Now that the team have addressed some of their key challenges and are happy with the processes in place, we have started to look at expanding their use of PPS to encompass more of their day-to-day activities.
One of the key responsibilities of BASMU includes managing the stock levels of their medical supplies in their remote locations. They plan to use PPS’ stock management facility to keep track of drugs and other medical supply stock levels, this will provide full visibility of where and when stock has been dispensed and will enable them to assess and reallocate supplies where needed, a vital task as medical supplies are only shipped out to Antarctica annually and so existing supplies must be used efficiently.
Using PPS’s stock level reports, the team will also be able to reflect on the medical stock allocation and review the requirements for quantities in subsequent shipments.
Now that their medical screening process has been digitalised, the team are also keen to explore the potential of using PPS’ reminders to automatically trigger medical reviews where needed, this would be particularly useful in facilitating the annual review that is mandatory for personnel that are aged 50 and over.
The team also continues to explore the power of the PPS reports wizard, which enables them to reflect on the rich tapestry of data that they collect year-on-year.
It has been a delight to work with the team at BASMU and we look forward to continuing to develop our partnership into the future.