Your essential guide to KPIs in private practice

Your essential guide to KPIs in private healthcare in the UK

In the fast-paced world of private healthcare, staying ahead of the curve is vital for success. With ever-increasing demands on healthcare professionals, understanding and managing your practice’s performance is crucial. This is where Key Performance Indicators (KPIs) come into play. What are KPIs? KPIs are a selection of quantifiable metrics that allow you to evaluate […]

Engage with clients to boost your business with PPS online forms

Engage with clients and streamline operations with PPS online forms

Engage with clients to boost your business! Seems like a no-brainer, right? Without your clients, there would be no business! And so you might think that you’re already doing the most when it comes to engaging with your audience, sending out regular newsletters, texting appointment reminders and emailing booking confirmations… all great points of contact! […]

How to reduce DNA rates with one simple tool!

How to reduce DNA rates and boost business with SMS reminders

First things first, do you keep track of your DNA rates? Before we dive in, let’s make sure we’re all on the same page; DNA stands for ‘did not attend’, typically thought of as a ‘no-show’ for a pre-booked appointment. Monitoring DNA rates Any busy practitioner will know how frustrating it can be to have […]

How to prepare your clients for online treatment

online consultation on a mac

  As we all batten down the hatches and prepare for another stretch behind closed doors, we thought it would be a great time to provide you with some advice on how to prepare your clients for online treatment sessions, giving both you and your clients the confidence to continue to practice safely using PPS’ […]

How to send your seasons greetings

    It’s that time of year again, and although things might not be quite what they used to be just yet we’ve already heard from lots of you that you are eager to spread some festive cheer! So we’ve put together an essential guide on preparing and sending your Christmas mailshots.  

Private practice during a pandemic – Swan Physio; A COVID-19 Case Study

  On 23rd March 2020, the UK went into lockdown in response to the global coronavirus pandemic. Government advice was to ‘stay home, save lives’, those who were able to work from home should begin to do so immediately. So, what happened to the businesses that rely on face to face contact?

Returning to practice

For the last few months, we have all been operating as best we can in a very uncertain time.  At PPS HQ we’ve been working on putting together some information which will help you transition your practice as smoothly as possible as restrictions are lifted. In this blog we will be breaking it down, looking […]

Exploring the potential of telehealth from a practitioners perspective.

In response to the ongoing outbreak of COVID-19 and important safety measures imposed by the UK and various other governments around the world, we’ve set about bringing you helpful tips, advice and new PPS and PPS Express integrations in a bid to help you to continue to treat your patients.